Heathcote is a fully inclusive mixed 11–18 Leading Edge School with a specialism in Science, including a specialist unit for up to 15 deaf learners.
Their IT infrastructure is supported by a small internal IT team. They initially engaged Our IT Department to provide advanced technical support to their IT manager and holiday sickness ad-hoc onsite support to cover their technician. They decided to totally refresh their server infrastructure in the summer of 2013 and after a competitive tendering process Our IT department were selected to implement a new server / SAN Storage system.
How did we help?
A senior technical architect was assigned to plan, and deliver this project and at the same time to work closely with the existing IT manager to develop their knowledge of the new systems. This project was successfully delivered and we continue to work with Heathcote to provide support to their core infrastructure and IT team.
What do they think of our service?
“It was exactly what we wanted. A technology expert who we had confidence in to plan the project and then deliver on what they promised” – Zoë Cozens, Head Teacher.